About Us

Empathy for you. Empathy for your customers.
Ptype is a refreshingly different agency.

We’ve worked at and with enough marketing agencies to know how frustrating dealing with stereotypical agencies can be. That’s why Ptype is a unique breed.

Ask a marketing or web design agency who will do the UX tasks on your project, and you may find their rep stumbling for words.

Are you hearing things like:

  • “We can blow through UX and go straight to visual design.” Sounds like they don’t really do UX work.
  • “We have people who do that.” Really? Who? What kind of experience and expertise do they have?

You have a right to know who is doing your experience design when you work with an agency. You should be working closely with him, her, or them. They shouldn’t be a nameless, faceless mystery that forces you to communicate through an intermediary.

At Ptype, each senior UX practitioner has at least ten years in experience design. You are never passed off to a newbie. You will work personally with our team, who are all located in the USA, UK, and Italy. We do business worldwide in English, Italian, and French.

Ptype is your UX partner

Many companies work with multiple agencies. You might be happy with agencies you’ve worked with for direct mail, online advertising, branding, marketing, SEO, SEM, or visual design.

If you like them, keep them; we’re happy to work with them where our projects overlap.

Whether your have one UX project or need ongoing UX work, Ptype is your UX agency.


sales people


UX experts

No sales people means no sales quotas, no over-promising, under-delivering, or surprises later about project scope or what’s included.

From your first interaction with us, you’ll be speaking with UX experts who will take the time to understand your project, goals, needs, and timeline. You’ll be working with Ptype Principal Debbie Levitt, who has been doing interaction design and information architecture in one form or another since 1995.

Most of the team are seniors with at least 10 years experience. Our juniors are personally mentored by Debbie, and any project work they do goes thorough internal review. Our standards for quality, creativity, and attention to detail are very high. You will never feel “passed to a junior” at Ptype.

Ptype Clients Include:


Ptype can work for companies and agencies within and related to the US government.

We are in SAM under our corporate name, Brass Flowers Inc. Our CAGE code is 7EVR2. We are a woman-owned small business.

If your department must work with or receive bids from vendors who are registered in the system, we are set up to supply UX services, Axure prototyping, Axure training, and other UX-related training to you.