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My new CMSWire article is now available! They get exclusivity for 90 days before I can post it here, so please go read User Testing Belongs in the UX Process: Here’s Why. Preview: User Testing Belongs in the UX Process: Here’s Why Your product release shouldn’t be the first time customers experience the new concepts, […]

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My new CMSWire article is now available! They get exclusivity for 90 days before I can post it here, so please go read Redefining Remote Work for UX and Creative Employees. Preview: Redefining Remote Work for UX and Creative Employees Companies are increasingly allowing remote workers but mostly in engineering. It’s no longer uncommon to […]

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I want to encourage everybody to stop doing this before I can download your white paper. It’s not user-centered. Nearly zero people WANT to be on your mailing list or get contacted by your sales team, which have to be the only reasons you’ve put up this obstacle. “I hope this company delays me reading […]

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I recently read a blog post that claimed the best tool for clickable, interactive prototypes is Figma… because most people just need to make simple click-throughs. The author claimed that few really need “complex” prototyping. I couldn’t disagree more. UX design is more than clicking through the happy path. And if you are sending something […]

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