Blog

My new CMSWire article is now available! They get exclusivity for 90 days before I can post it here, so please go read Good Design Is Intuitive. Preview: How Do You Write Instructions for an Audience Who Isn’t Reading? The general rule of thumb in UX is: Don’t give people instructions. If you ask someone […]

I recently read a blog post that claimed the best tool for clickable, interactive prototypes is Figma… because most people just need to make simple click-throughs. The author claimed that few really need “complex” prototyping. I couldn’t disagree more. UX design is more than clicking through the happy path. And if you are sending something […]

A friend forwarded me an email his wife got from CVS, who wanted her to come in for a Halloween sale. He was surprised at the illustrations of the Halloween costumes… and so am I. Hmmmm, we have: A single-toothed vampire in a cowboy hat. A single-toothed monkey in boxer shorts. Frankenstein’s monster as a […]

Happy Anniversary, Walt Disney World. You were very influential during my childhood and influence me even today. I consider you my third home. I’m here now for one of your Disney Institute courses. But I’m having an experience that makes me want to get someone’s attention and see if I can create change. First, Some […]

Our 6+ hour self-paced video workshop is now available for purchase. The first chapter (roughly a half hour long) is available as a free preview. DevOps ICU: Improving DevOps Results by Integrating UX Practitioners and Processes UX specialist Debbie Levitt takes you on a journey through understanding what UX does, what the full process is, […]

Some UX practitioners have responded negatively to some of the copy around our new DevOps ICU training program, aimed at non-UX roles. They’ve seen the site or our ads and didn’t like how we phrased things. For those who haven’t seen, some of our website and ad copy echo negative things non-UX roles believe about […]

In September 2018, Skype made the tech news announcing that a redesign would be coming, roughly a year after their last redesign. The goal would be to simplify and remove many of the features they added the year before. These new features were designed to emulate Snapchat and (supposedly) attract younger customers. The backlash was […]

I ran across this in my LinkedIn feed one day: I don’t know who any of these people are. Don’t know who Maggy London is and I don’t know who Danielle is. But I DO know that when I see “self-proclaimed,” it tells me that SHE thinks she’s this but nobody really agrees. Whether they […]