Business

My new CMSWire article is now available! They get exclusivity for 90 days before I can post it here, so please go read User Testing Belongs in the UX Process: Here’s Why. Preview: User Testing Belongs in the UX Process: Here’s Why Your product release shouldn’t be the first time customers experience the new concepts, […]

I just saw a open job for a remote UX Researcher at a company that can count me as a previous customer. I know their product, I know their target audience, so this was interesting to me. The job listing was long long long and listed all the things you need to do and be, […]

My new CMSWire article is now available! They get exclusivity for 90 days before I can post it here, so please go read Redefining Remote Work for UX and Creative Employees. Preview: Redefining Remote Work for UX and Creative Employees Companies are increasingly allowing remote workers but mostly in engineering. It’s no longer uncommon to […]

My new CMSWire article is now available! They get exclusivity for 90 days before I can post it here, so please go read User Experience Is a Specialty: Treat It As Such. Preview: User Experience Is a Specialty: Treat It As Such How do software development teams deal with bottlenecks when one teammate is overloaded? […]

My new CMSWire article is now available! They get exclusivity for 90 days before I can post it here, so please go read Good Design Is Intuitive. Preview: How Do You Write Instructions for an Audience Who Isn’t Reading? The general rule of thumb in UX is: Don’t give people instructions. If you ask someone […]

Happy Anniversary, Walt Disney World. You were very influential during my childhood and influence me even today. I consider you my third home. I’m here now for one of your Disney Institute courses. But I’m having an experience that makes me want to get someone’s attention and see if I can create change. First, Some […]

Our 6+ hour self-paced video workshop is now available for purchase. The first chapter (roughly a half hour long) is available as a free preview. DevOps ICU: Improving DevOps Results by Integrating UX Practitioners and Processes UX specialist Debbie Levitt takes you on a journey through understanding what UX does, what the full process is, […]

Some UX practitioners have responded negatively to some of the copy around our new DevOps ICU training program, aimed at non-UX roles. They’ve seen the site or our ads and didn’t like how we phrased things. For those who haven’t seen, some of our website and ad copy echo negative things non-UX roles believe about […]

In September 2018, Skype made the tech news announcing that a redesign would be coming, roughly a year after their last redesign. The goal would be to simplify and remove many of the features they added the year before. These new features were designed to emulate Snapchat and (supposedly) attract younger customers. The backlash was […]