If you’ve read articles on password safety and how easy certain types of passwords are to hack, then you may have seen this image:
I bring this up because I just got off the phone with a bank. I won’t say which one. But they told me that my password was NOT case sensitive… even though I threw in a capital letter to try to make it harder to hack.
So if a customer has an 8-character password, and it’s all seen as lowercase, it could be hacked in under 3 days. Throw a capital letter in there, and now it’s over 210 YEARS to hack the same password.
Why would a bank risk a customer’s experience by making their password easier to hack?