Posts Tagged "communication"

I keep reading that chatbots are the thing and will be more of the thing but I have to admit I’m not on board yet. I believe that human communication is going to require humans. We’re X years off from truly conversational robots. Do you enjoy IVR systems? Welcome to the typed version. IVR systems […]

I go on road trips from time to time. There is a 100% chance that my PayPal debit Mastercard will be shut off, even if I call them first and say I’m road tripping. Evidently buying gas over and over triggers their fraud system. When PayPal’s card fraud system is triggered, my card is shut […]

I’m not vegetarian, but I am allergic to fish sauce. This may affect the dining experiences of vegans and vegetarians. My adventure took place in a highly-rated Thai restaurant in San Francisco this year. There was a menu item that sounded great. It had an asterisk that meant “can be made vegetarian.” My immediate thought […]

Slacktivism is my new fave word. I previously blogged about how raising awareness often doesn’t create action, but people think they’re acting upon some injustice. I wasn’t sure what this was called, so I started calling it self-deceptive action. But it has many terms. Once upon a time, it was called being an armchair warrior. […]

In nearly 20 years of consulting, I’ve found that one of the best things I can do is set expectations. This is especially important at the start of a relationship. People are wondering what can we do for them? What will it cost? How long will it take? What effort will the client need to […]

Breast cancer! Pink ribbons. Autism. Puzzle ribbons. Hunger. Homelessness. AIDS. International factory slave workers paid $80/month. Other cancers. Heart disease. Other diseases. Wounded soldiers. Organ donation. Bad puppy mills. Gun control. Some of them get ribbons. Some of them don’t. But they all have one thing in common. You already know about them. I’m sure […]

Last week, when Steve Jobs died, one of the trending topics on Twitter was “Only 56.” Steve was 56 when he died, so many people were tweeting about how that just seemed too young. But one tweet stood out to me. As far as I can tell, this is someone who works in oncology, knows […]

Today, 26 April 2011, was the big product launch for the Asus Transformer. It’s their first Android tablet. Got great reviews. Had an amazing price point ($399), and some interesting accessories. Everybody wanted it. I was waiting for it. Had my trip to Best Buy blocked out in my calendar. Asus’s Facebook fan page laid […]