Posts Tagged "consulting"

In nearly 20 years of consulting, I’ve found that one of the best things I can do is set expectations. This is especially important at the start of a relationship. People are wondering what can we do for them? What will it cost? How long will it take? What effort will the client need to […]

A client recently connected me with his marketing person, hoping we’d work together directly. I had a number of questions for her. She seemed to be offended by the questions and rather than answer them, she sent a bunch of emails trying to throw me under the bus. Before we even worked together. Classy! I […]

I’m a consultant. If you read my blog, you know what that means. I don’t have to tell you. Evidently I DO have to tell a guy named Joe. He was searching LinkedIn for “people who worked for Sephora,” as his cold email put it, and found me. That’s his first mistake. I never worked […]

I recently spoke to a potential consulting client. He asked for my rate. I gave him the number. He made it sound like that was OK. After our GoToMeeting ended and I said bye, he and his team mates were still talking, not realising they hadn’t ended the meeting. They said they thought my rate […]

Friday was my last day at Wells Fargo. Bittersweet! I will miss that team for sure. I only met great and talented people with super personalities. I will miss those guys and gals! But today is a new adventure, and it’s really exciting. I’m the new UX Strategist at Comrade Agency. I’ll be doing what […]

Last week, a recruiter considering sending me in for a potential contract job with a very big and well known company basically told me that my website didn’t look like other UX people’s websites… and therefore, I would probably be rejected by this big company because it’s not what they would want to see. I […]