Posts Tagged "customer service"


Another testimonial has just rolled in for our Axure training, and we couldn’t be prouder. We now have a heart-warming pile of happy testimonials from UXers around North America who have taken our public San Francisco workshops, private one-on-one remote training, private in-person corporate team training, and pre-recorded video courses. Kind words have come in […]

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LivingSocial was offering a voucher for a chocolate-making workshop with Rachel Dunn Chocolates. I’m already pretty good with chocolate, but I thought it might be a nice weekend adventure for me and my boyfriend. So I bought it. I did read LivingSocial’s fine print first, which among other things said: Open toe shoes, cologne, perfume, […]

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Monday was an air travel day for me. I started in Atlanta, where my flight was delayed, causing me to miss my connecting flight. United automatically put me on the next possible flight, but there were only middle seats left. Oh well. At least I’m still in Premium Economy with more legroom. It’ll be a […]

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Last week, I wrote a blog post about RelayRides. The short version is that their customer support seemed non-existent, and I was too concerned about insurance to be their customer. The longer version is a good read. After that blog post, RelayRides tweeted me that they wanted to “clarify” things I wrote in my blog […]

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