Posts Tagged "error messages"

How far in advance should a product warn you that the battery is low and in danger of dying? On many mobile phones, you will get “power saving mode” with around 20% battery life left. Depending on your phone, that might give it another hour of power. My motorcycle Bluetooth helmet system gives an auditory […]

SERIOUSLY?

I don’t want to enter my email address twice. You’re trying to save me from typing my own email address incorrectly? Well I just copied and pasted it. That’s like calling the wrong number, finding out it’s the wrong number, and then hitting redial on the phone. If you’re going to allow copy and paste […]

Unless I can call somebody, give them that code, and get an exact explanation of what went wrong, there’s no reason to clutter things up with your internal error codes. In this case, I’m just a bit early trying to check in for a flight. The message tells me that. The rest has no meaning […]

I drive a Piaggio MP3 500ie. As much as possible because it’s so beautiful. But sometimes in vehicles, things go wrong and we have to message this to users. My car has all sorts of lights that can warn me about things like my tyres being low, the tyre pressure checking system not working, time […]

I was at a conference of hundreds of UX professionals when the email came in. It was time to check in for my upcoming flight on Virgin America. I was on my phone, and I clicked the link. I got this. Click to enlarge. Sorry! We could NOT have imagined that someone might get the […]

Users rely on what you tell them. It’s all we have to go by. Last week, I was at Bally’s Las Vegas to speak at a conference (4th year in a row at this event). I thought about buying the hotel WiFi, and started going through the steps. Last name, yes I know that. Room […]

Error messages. We see them all day. I just realised that means that all day, we’re filling out forms incorrectly. What the hell! That’s a post for another day. Today I want to show you an error message with a sense of humour. This is from the admin area of a website I use for […]

I was trying to buy tickets online from a website where I was not sure if I had purchased before. So I acted like I was a new account. Upon checkout, I got this message: Well, which is it? Your system MUST know. Your system has to know if there is an account with this […]