My new CMSWire article is now available! They get exclusivity for 90 days before I can post it here, so please go read User Testing Belongs in the UX Process: Here’s Why. Preview: User Testing Belongs in the UX Process: Here’s Why Your product release shouldn’t be the first time customers experience the new concepts, […]
Read MoreOur 6+ hour self-paced video workshop is now available for purchase. The first chapter (roughly a half hour long) is available as a free preview. DevOps ICU: Improving DevOps Results by Integrating UX Practitioners and Processes UX specialist Debbie Levitt takes you on a journey through understanding what UX does, what the full process is, […]
Read MoreIn September 2018, Skype made the tech news announcing that a redesign would be coming, roughly a year after their last redesign. The goal would be to simplify and remove many of the features they added the year before. These new features were designed to emulate Snapchat and (supposedly) attract younger customers. The backlash was […]
Read MoreEmpathy has become a bit of a buzzword in UX lately. Many trusted experts are saying that various aspects of UX strategy and design require empathy. What empathy isn’t. A few months ago, I ended up in a Facebook battle with a stranger whose profile said he was a Senior UX Researcher at a company […]
Read MoreWhen I do public speaking, a question I get nearly every time goes something like this: I’m an entry/mid-level UX practitioner at a small/large/famous company. It looks like nobody outside of the UX team is thinking about our users and personas. How do I get the developers/artists/product managers to be more user-centered? My standard answer […]
Read MoreSomeone I met in my business adventures told me he had his own version of UCD. That’s what he uses and that’s what he teaches others. I Googled it. It looks like only he is the only guy using it. It doesn’t seem to be catching on, especially since (according to him) it’s a derivative […]
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