My new CMSWire article is now available! They get exclusivity for 90 days before I can post it here, so please go read The Danger of Designing for Only One User. Preview: The Danger of Designing for Only One User Some self-proclaimed UX agencies and consultants are taking a truly bizarre approach to design and […]
Read MoreMy new CMSWire article is now available! They get exclusivity for 90 days before I can post it here, so please go read User Testing Belongs in the UX Process: Here’s Why. Preview: User Testing Belongs in the UX Process: Here’s Why Your product release shouldn’t be the first time customers experience the new concepts, […]
Read MoreThese may sound obvious, but I’ve recently found these are not obvious. 1) Usability Testing Needs Serious Planning For what are you testing? If people will understand that flow? Make it through the process? Understand choices? Like a design? Understand messaging? There are so many things you could be testing. You should start with those […]
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