Posts Tagged "ux"

Thanks to Mashable for saying this out loud. In short, Mashable is saying there are 4 main reasons your UX investment might not be paying off: You hired the wrong people. You’re not letting the right people do their jobs. UX work is done in a silo. UX team brought in too late. The #1 […]

Last week, a recruiter considering sending me in for a potential contract job with a very big and well known company basically told me that my website didn’t look like other UX people’s websites… and therefore, I would probably be rejected by this big company because it’s not what they would want to see. I […]

Wasn’t it just last week I was saying nice things about the website design of TwentyFeet.com? Well, I just cancelled their service. What I didn’t know until I checked my Twitter stream was that it was grabbing info about my account, and publicly tweeting it out. I’m going to declare that very not cool. OK, […]

I have a UX/UI Review on Skyara, just to see if I can connect with anybody looking for what I do. I’ve sold a few. It’s been fun! Recently, I sold another, and the message that came with it was just glorious. A woman bought it for her boyfriend for his birthday. Yes, I’m serious. […]

I recently hit the Best Buy site because I am curious about the upcoming Asus Transformer Android tablet. Evidently, it’s pretty well spec’ed, and only $399. Attractive! I was wondering if they had a page on it yet. I searched for “asus transformer.” That was a mistake. I got 99 results, and some were definitely […]

In early April 2011, an eBay staffer gave a talk at the Product Camp conference. Part of his presentation was talking about a problem eBay was seeing, which they called pogosticking. This is where a shopper is on eBay search results. She clicks on an item to view the item’s individual page. She spends less […]

In yesterday’s blog post, I wrote about how I think some sites are mis-using the colour grey, especially for text. They’re making text harder to read, which hurts the user experience. Today, I want to write about a different take on using grey and how it affects the user experience. Today’s example is eBay. A […]

I recently heard a few people say that if you’re not somewhat embarrassed by version 1.0 of your website, you’re doing something wrong. I can’t think of a reason to not make the first thing the public sees from you as fantastic as it can be. An old commercial has the timeless line of, “You […]

Part of the user experience is customer support, and part of that is your hold music. Last week, I was on hold for Quickbooks for about a half hour. That’s a lot of time to listen to hold music and have a certain experience. This was the most depressing music I’ve ever heard. Minor-keyed, slow-moving […]

When you are asking someone to do something on a website or inside an application, sometimes, their natural reaction in their head is to say, “Give me a good reason.” Give me a good reason to: Tell you my age or reveal my complete date of birth. Disclose my income. Give you my fax number […]