Earlier this year, I did a UX Optimization Report for an entrepreneur. Unfortunately, this was one where I suggested that he keep pretty much nothing from his current site, blast it off the planet, and start over. He didn’t take the news as well as I’d hoped… considering he did ask me for the report […]
Read MoreA couple of weeks ago, I finally moved from Quickbooks Desktop to Quickbooks Online. The product isn’t perfect but it’s going to help me stay on top of accounting in a way I wasn’t previously doing. Hooray me. As I clicked around the site to learn more, I noticed something interesting. Let’s start with the […]
Read MoreRemember a month or two ago, I promised this site would get a new design? Well, it’s finally up. Still a few tweaks, but it’s going well. I know some of my readers may be new to UX/UI, so I’ll explain that the site is designed to look like an annotated wireframe. A wireframe is […]
Read MoreI found an interesting website dead end, and I think it’s on purpose. Yesterday, a Facebook friend posted that she was going to go have a McFlurry. That sounded pretty gross to me, so I Googled to see if I can find the nutrition info and ingredients in a McFlurry. I found it. Here is […]
Read MoreLast week, a recruiter considering sending me in for a potential contract job with a very big and well known company basically told me that my website didn’t look like other UX people’s websites… and therefore, I would probably be rejected by this big company because it’s not what they would want to see. I […]
Read MoreWasn’t it just last week I was saying nice things about the website design of TwentyFeet.com? Well, I just cancelled their service. What I didn’t know until I checked my Twitter stream was that it was grabbing info about my account, and publicly tweeting it out. I’m going to declare that very not cool. OK, […]
Read MoreIt all started with a weird little Facebook ad asking me if I wanted to work for a game developer in Germany. The job was in Germany. Well, no and no, but I wanted to click to see where it would go. Before I show you that, let me show you the home page of […]
Read MoreI was stuck in the hell of trying to get support from Network Solutions last week (on behalf of a client’s domain). I was filling out the support form when I hit the pull-down menu for “select a topic” (the reason why I’m contacting support). What unfurled was the most jumbled, wacky menu I’ve possibly […]
Read MoreI recently heard a few people say that if you’re not somewhat embarrassed by version 1.0 of your website, you’re doing something wrong. I can’t think of a reason to not make the first thing the public sees from you as fantastic as it can be. An old commercial has the timeless line of, “You […]
Read MoreClick to enlarge the above, which is the navigation on the Vonage website once you have logged into an account. I love Vonage. I’ve been with them since 2004. But I can’t stand their website. It’s time for a serious re-think! Let’s start with what can be removed from here. Orders lead to a long […]
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