UX/UI

I’ve been ordering protein powder jars from another country. It’s the best deal I can find! I’m desperate here! 🙂 The website with the best price and ships to where I am is a decent website. Good UX. Nice features like easy re-ordering. But there is one place where it can improve. I can only […]

You’re traveling to another city. You want to use the mass transit. You need a ticket for the bus or train. How do you buy it, especially if you don’t speak the local language? This can be very daunting for tourists. But the city of Livorno, Italy wins this one. Livorno is a popular cruise […]

Another thing I see trending is Conversational Commerce… shopping by voice. When Google Homes started getting hot in 2017, I saw lots of articles about how you were going to shop by voice. Same happened when people bought Amazon Echo and similar products. Amazon wanted you to imagine reordering laundry detergent by telling Alexa. Do […]

Facebook created a Page for one of my websites. Then pushed me to claim it as mine. Sure, yes that’s mine. Then published the page. No I don’t want that. I don’t plan to stay here long. I’m not pushing this Page to anybody. I guess I’ll go delete this page. No, you have to […]

I’m a superfan of TripIt. I pay for the Pro version. I highly suggest it for your travels. But there are some aspects of their app UX that remind me to blog about badges, alerts, and clearing them. TripIt’s desktop interface deserves another blog post. I have 3 alerts. I have a pre-trip update alert. […]

Once upon a time, apps had bottom navigation. It then seemed to go out of style with more apps opting for slide out menus with hamburger icons. Bottom navs seem to be making a comeback. Should you design a bottom nav for the app you’re working on? My American Express app on Android recently redesigned […]

I keep reading that chatbots are the thing and will be more of the thing but I have to admit I’m not on board yet. I believe that human communication is going to require humans. We’re X years off from truly conversational robots. Do you enjoy IVR systems? Welcome to the typed version. IVR systems […]

I came up with this post idea when I read in late 2017 that Disney was sure that their spin-off Han Solo movie was going to bomb… but they’ll release it anyway in 2018. The rumors are that the script is terrible, the actors aren’t good, and it’s a money pit. What should Disney do? […]

This article is going around. “This Design Generation Has Failed” suggested that bad UX is hurting people… so maybe UX practitioners should be licensed. I completely agree that bad UX sucks, hurts people, and can even kill people. I take his examples seriously. Would licensing work? We license medical professionals. I have met people who […]

I was recently doing a UX Optimization Report for someone. When I got to his contact page, he had one form for each type of inquiry you might have. Contact me for X reason, separate form for contacting him for Y reason. That might seem like a better way for YOU to stay organized, but […]